Privacy Policy

Applicable to PublicAgent.com Services

Really Useful Ltd. operates services that are accessed through the PublicAgent.com website. By using or visiting this site, You agree to the collection and use of information by us in accordance with the terms of this policy ('Privacy Policy'). If You do not agree with this Privacy Policy, please do not use the PublicAgent.com site. We make every effort to avoid the need to ask for any personal information of our users because the security of your information is very important to us. We take all reasonably appropriate steps to limit the risk that your data may be lost, damaged or misused. Minors Not Eligible to Use Our Service The Site expressly and strictly limits membership and/or viewing privileges to adults 18 years of age and over or having attained the age of majority in their community and country. All persons who do not meet this criteria are strictly forbidden from accessing or viewing the contents of PublicAgent.com. We do not knowingly collect any personal information from minors and minors may not lawfully visit the Site or use any PublicAgent.com services.

When Do We Collect Information

We may associate certain information about your use of the PublicAgent.com with your IP address and/or session id. Such information may include the categories of videos that you view, the information about categorization that you provide to us, or your ratings of videos all in order to provide you with a better overall experience. This information will not include any Personally Identifiable Information as defined in this Policy.
Emails. If you contact us, we may keep a record of that correspondence. When you send us feedback email, we attach certain Non-PII to the email to help the Site troubleshoot your request.
Billing. Personal information required to process customer billing for PublicAgent.com is collected by third party billing companies. For specific policies regarding billing privacy, please refer to the billing companies’ terms and conditions. PublicAgent.com does not store banking account numbers, addresses, or any other information specific to billing.
Spam. Your email address and information will not be sold or transferred to third parties. We may market special offers from PublicAgent.com to your email address. You may opt out at any time using our unsubscribe link.

How Do We Collect Information?

Cookies. A cookie is a message that is sent to your browser from a Web server and stored on your computers hard drive. We may use cookies to assist in (a) retrieving your encrypted password if you are one of our members, to help you stay logged on the Site (b) keeping track of videos that you view (based upon your IP address) so that we can recommend videos based on your preferences (c) keeping track of and associating your video ratings with your account if you are logged in. (d) providing video recommendations. These cookies are used only for the operation of PublicAgent.com
IP Address. An IP address is a number that is assigned to your computer automatically when you use the Internet. We may collect IP addresses for the purposes of systems administration, server problem diagnosis and to compile aggregate information (such as how many visitors visited the Site and their approximate geographic locations). When you visit a particular Web page on the Site, our servers log your IP address. We analyze aggregated user traffic information to improve the quality of the user-experience

Types of Information

Personally Identifiable Information (PII). PII is information that identifies you as an individual, such as your name, mailing address, phone number, email address, credit card information, video materials that you submit, comments you make including such information, or other information that you submit voluntarily, including, but not limited to, when you contact us by email. PublicAgent.com does not collect PII from users except for email addresses. In limited cases there are the following exceptions:
User submits feedback to the Sites
User sends the Sites a support-related email.
PublicAgent.com absolutely does not distribute user email addresses to third party vendors unless necessary to solve a user-submitted support ticket.
Non-Personally Identifiable Information (Non-PII). Non-PII is information that does not identify you as an individual including but not limited to your browser type, language, Internet Protocol (IP) address, browser cookies, operating system, the date and time of your request, and the types of services you use.

How Do We Use Your Information?

PII: As stated above, the only PII collected in limited cases is your email address. We will not knowingly disclose your PII to third parties without your permission.
We may use your PII to administer and manage your account. In addition, we may disclose your PII when we believe in good faith that any applicable law or legal process requires it, or if we believe we need to disclose it to protect or enforce our rights or the rights of our members, users, or other third parties. Without limitation of the foregoing, we may disclose your information pursuant to the PublicAgent.com Terms of Service to a third party that alleges you have infringed their intellectual property rights.
Non-PII: We may disclose Non-PII in connection with improving the services we offer. In addition, we may combine your Non-PII that relates to your use of the PublicAgent.com site to improve our site and user experience. In addition, we may disclose your Non-PII when we believe in good faith that any applicable law or legal process requires it, or if we believe we need to disclose it to protect or enforce our rights or the rights of our members, users, or other third parties.

PublicAgent.com maintains and stores indefinitely logs of user visits to each webpage. Logs contain Non-PII including, but not limited to, access time, URL, ip address, referring URL, search terms, browser type, cookie contents, video player activity performance and other technical details related to performance/troubleshooting. These logs are stored on secure servers. Analytics. Google Analytics is a free service offered by Google that generates detailed statistics about the visitors to a website. There is no PII collected by Google or PublicAgent.com in the use of these analytics. You may view the Google privacy policy at this link http://www.google.com/intl/en/analytics/privacyoverview.html

Transfer of Information

If we are sold to, in whole or part, or merge with another company, or declare bankruptcy, some or all of the information collected from You on PublicAgent.com (including but not limited to your PII, search results and other content stored on the PublicAgent.com server, IP addresses and timestamps) may be transferred or sold to a third party as a result of the transfer of disposition of assets, in whole or part.

Warning About Online Disclosure of Information

No Absolute Safeguards. Although we will use reasonable efforts to safeguard the privacy of your information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for disclosure of any of your information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control. Third Parties. We do not control the privacy policies of our advertisers or other third parties that have Websites linked to PublicAgent.com. Your Role in Protecting Your Privacy Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any username and password you use to register, and you should always be careful and responsible whenever disclosing information online. Without limitation of the foregoing, please keep your username and password private and safe.

Acceptance of Privacy Policy

If you use the PublicAgent.com website, you are accepting the terms and conditions of this Privacy Policy, and we will have the right to use your information as described in this Privacy Policy. If you do not agree to have your information used in any of the ways described in this Privacy Policy, you must discontinue use of the PublicAgent.com website. We reserve the right to modify this Privacy Policy at any time. Your continued use of PublicAgent.com after we either personally notify you or generally post such changes on the site will constitute your acceptance of those changes. If you have questions or concerns about this Privacy Policy, please email us at support (at) ruseful.com


Effective: December __ 2011